For Sales Partners
Companies wishing to purchase from us
Please tell us your expectations and wishes.
By focusing on service quality and creating “Kando” that exceeds expectations,
we will enable all people involved in work to spend their days
with dreams and hopes and feel a bright future.
Please consult with ITSUWA.
Today, our society and lives are changing dramatically, but what kind of future do we see ahead of us?
Changes that seem trivial in everyday life.
But what kind of society is waiting for that extension?
What kind of society will be like in the 22nd century, many decades from now, and by then what will happen?
It may seem ridiculous, but we are seriously thinking.
Society, economy, business, science and healthcare, our lives, and the global environment.
From small changes to major changes.
Take both good and bad things positively.
We are now preparing to find what we can do as a trading company in the midst of change and to help society as much as possible.
We aim to become a “22nd Century Enterprise.”
To date, we have dealt with a variety of Agent, Manufacturers and have built strong relationships with them. The services and products we handle are extensive, but our expertise and strong relationship with our partners enables us to quickly obtain information on our products and offer customers the best services and products that meet their needs.
We are also familiar with the Import/Export conditions of each country. So we will not only provide products, but also propose products from new regions and new business models.
We offer a wealth of products and services that meet customer needs.
In addition to providing products and services, we have a Quality Assurance Department to provide superior quality products regardless of whether they are sold in-house or by other companies. We can also respond promptly when a product error occurs. Furthermore, we provide guidance to overseas suppliers so that we can reliably prevent recurrences and reduce the burden on our customers.
We believe that good business is “for our customers to be happy”. We respond sincerely to our customers, listen to their needs, and utilize our networks and expertise to propose optimal products and services. We are also taking on the challenge of being able to handle new products that customers want without giving up.
In addition, we aim to achieve customer satisfaction and more through speedy responses and agile footwork.
In Japan, we have established a follow-up system with five distribution centers, including the Osaka Head Office, as well as distribution centers in Tokyo, Fukuoka, Tottori, and Higashi Osaka. Outside Japan, we have offices in South Korea, Hong Kong, Shanghai, Dong Guan (China), Manila, Singapore, Vietnam, Bangkok, Australia, the United States, Germany, and Mexico. We aim to distribute high-quality products and services globally by leveraging our procurement channels and networks.
Since our founding, our company has been providing procurement and logistics services to major consumer electronics manufacturers. We can deliver to customers’ manufacturing plants and achieve our objectives with our operational strength.
Our strength lies in our ability to perform everything from ordering and receiving materials, to import/export, and delivery management.
In addition, we respond quickly to investigations and arrangements for substitutes in the event of quality problems, as well as to local customer support, delivery date adjustments and quality correspondence.